When Getting an Emotional Support Animal, Is ESARegistration.org Trustworthy?

If your pet is classified as an emotional support animal through an official document known as an ESA letter, you will enjoy certain rights in housing accommodations and on airplanes.

If having your pet by your side seems beneficial to you, it may be a no-brainer for you to get an ESA letter for yourself.

However, emotional support animals do not have the same legal protections that service animals do. Owning one can present certain complications, and you may not have a clear understanding of your rights.

There is a lot of misinformation surrounding the legality of emotional support animals. Many organizations claim to provide ESA letters for pet owners, but some are scams that do not offer any real legal protections.

What about ESARegistration.org? Is it a scam, or is it a legit organization dedicated to protecting pet owners’ rights?

Read on to learn more about this organization. We’ll cover how they operate, what they offer, and if it’s worth your time.

What Does ESARegistration.org Do?

ESARegistration.org is a reliable resource that pet owners use to understand their rights, register their animals, and obtain legit ESA letters. It is trusted by thousands of pet owners across the United States who have animals to help them manage:

  • Depression, anxiety, and other common psychological disorders
  • Autism or Asperger’s
  • PTSD
  • Psychotic disorders

What Is an Emotional Support Animal?

An emotional support animal, or ESA, is a pet, most often a dog or cat, that offers companionship to its owner. An ESA helps people with mental health conditions better manage their symptoms. They do not have formal training, unlike service animals. Rather, they provide emotional comfort. 

People with emotional and mental conditions often have a difficult time completing everyday tasks. Even waking up and getting out of bed can be a daily struggle. 

If you are suffering from this kind of condition, you may have medication, therapy, and other resources to help you manage it. However, have you considered adding an emotional support animal to your range of resources?

An emotional support animal can do wonders for your mental health and well-being. 

ESAs can do the following for their owners:

  • Encourage dopamine production, which decreases feelings of depression
  • Provide unconditional love that owners may struggle to seek from others
  • Work with other treatments like mindfulness techniques
  • Help regulate intense emotions
  • Provide social support

What Is an ESA Letter?

An ESA letter is an official document signed by a licensed mental health professional. It states that your pet is a necessary part of your treatment. Having one grants you certain protections under the Air Carrier Access Act and the Fair Housing Act. 

Property managers and landlords must make reasonable accommodations for tenants with emotional support animals, even if the dorm, house, or apartment does not normally allow pets. Landlords may not impose fees unless the pet causes damage to the property.

Similarly, an ESA letter will help you fly with your pet on an airplane. The Air Carrier Access Act allows emotional support animals to fly in the cabin of private and commercial planes with no additional fees for the pet owner. In most cases, the owner will have to alert the airline of their travel plans ahead of time. 

Who Is ESARegistration.org For?

ESARegistration.org is only for U.S. citizens or those who are authorized to live, work, or attend school in the U.S.

The organization will not provide evaluations for anyone under the age of 5. Individuals between the ages of 5 and 17 must have a guardian present during their evaluation.

The health professionals that ESARegistration.org puts you in touch with will only provide letters for cats and dogs. 

If you live in Colorado or Ohio, ESARegistration.org cannot help you get a letter because of your state’s telehealth laws. 

Is ESA Registration Required By Law?

ESA registration is not required by law. However, ESARegistrration.org offers it for free, so it is well worth it to sign up. When you register, you will receive regular updates relevant to your animal. This is very beneficial for understanding legal changes and knowing your rights as an ESA owner.

Some professionals will warn pet owners to be wary of ESA registration sites because registration is not required by law. However, registering with ESARegistration.org will help you stay up-to-date on pertinent legal changes.

How Do I Register My Pet with ESARegistration.org?

The process to register your pet is very simple and should take under ten minutes. Here’s a quick look at the form on ESARegistration.org’s website:

To register your pet, you will need to fill out the following information:

  • Your pet’s name
  • Your full name
  • Your pet’s handler’s full name (if the handler is someone other than you)
  • Your animal’s species (ESARegistration.org only has selection options for “dog” and “cat”)
  • A photo of your pet with his or her face front-and-center
  • Your email address

You will also be asked to create and confirm a password for your account. Before hitting the “Register for Free” button, you may unselect the “Sign me up for updates about my Animal” checkbox if you choose. However, this defeats the main purpose of ESARegistration.org, so we recommend leaving it selected. 

During the registration process, you can only enter one animal’s name. However, once you have made your account, you can add additional animals. You can add as many as you like, as there is no limit on the number of ESAs one person can have. 

How Do I Obtain an ESA Letter from ESARegistration.org?

When you purchase an ESA letter from this website, you will receive a live video consultation with a licensed mental health professional. He or she will evaluate your condition and prescribe a written recommendation for an emotional support animal.

Before the live consultation, you will complete a short assessment of your condition. Upon completing this assessment, you can book your live appointment at a time that works best for you. 

You may request an ESA Housing Letter or Travel Letter. You can also request the Prescription Package, which covers both housing and travel.

Even though you can register multiple pets, ESARegistration.org will only grant you one letter for one pet. If you would like another document for another animal, you must contact the customer support team. Do not purchase a second letter without first talking to a staff member. 

Do I Need to Renew My Letter?

Yes. Just like with medication, an emotional support animal is something that needs to be prescribed again and again. Federal law requires you to renew your ESA letter every year. 

If you fail to renew your documentation, you risk losing your ESA benefits when it comes to flying and housing. 

Renewing your letter is well worth the annual cost, as it offers you the peace of mind you need when finding a place to live or participating in air travel. 

ESARegistration.org helps pet owners obtain their letters for the first time and receive new ones when their current letters expire. 

What Other Products Does ESARegistration.org Sell?

In addition to ESA letters, ESARegistration.org sells three different product bundles that help pet owners display their animal’s status. Every bundle comes with a listing in the website’s database for your animal, a downloadable paper certificate, and a downloadable ESA guidebook. The different items you will get with each bundle are:

  • Premier ESA Identification Kit: One PVC ID card
  • Ultimate VIP All-Access Kit: Two PVC ID cards, one identifying vest/harness
  • Ultimate ESA Lifetime VIP Kit: Two PVC ID cards, one identifying vest/harness, three mini PVC ID cards, free replacement IDs for life

The vests come in 6 different sizes that can accommodate a cat or dog with a rib cage circumference from 10 to 42 inches. 

To customize your order to have your animal’s name on the certificate, you will be asked to register or log-in to your existing account on the checkout page. 

All product bundles come with free shipping, so there won’t be any added costs to get the items to your doorstep.

The website also has some additional products for sale to help pet owners. For example, you can buy additional identifying materials like patches as well as leashes, collars, and water bowls. 

So, Is ESARegistration.org Legit?

Yes! From our research and reading others’ experiences, we can safely say that this organization is legit. Many pet owners have had positive experiences with this organization. You can read a couple of their experiences below:


  • The fast and easy registration process
  • Video consultations with legitimate professionals
  • Product bundles available for a range of ESA pet products


  • Does not guarantee businesses and accommodations will accept the letter
  • The letter does not protect against changing ESA laws

Bottom Line

We love that ESARegistration.org helps pet owners go through the ESA registration process without requiring any in-person doctor visits. 

This website offers pet owners a way to sign up for free information about legal changes regarding emotional support animals. It also gives pet owners a clear-cut way to purchase ESA letters. They can use these documents to protect their rights on planes and in homes. 

While the product bundles are not vital supplies to being an ESA owner, they are very handy for making your animal’s status known to the public. 

If you’re considering registering your animal as an ESA, this website makes it easy to meet with a professional and get all the products you need! 

Tim Hanson (87)

Contributing writer at Preferable Pups!